Privacy Policy
Last Updated: May 6, 2026
Hynexis ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
Privacy First Approach: Hynexis is designed with your privacy as the top priority. All your dream content, images, and personal notes are stored exclusively on your device and are never uploaded to our servers.
Information We Collect
We collect minimal information to provide our services:
- User ID: A unique identifier assigned to your account for authentication and service delivery
- Coin Balance: Your virtual currency balance for in-app purchases and feature unlocks
- Subscription Information: Your subscription status, plan type, and expiration date
Information We Do NOT Collect
We want to be clear about what we don't collect:
- Dream content, titles, or descriptions
- Images or photos you upload
- Tags, emotions, or any metadata you add to dreams
- Search history or browsing patterns within the app
- Location data
- Contact information (except the email you use for support)
- Device information beyond what's required for app functionality
- Any personal data not explicitly mentioned in the "Information We Collect" section
How We Use Your Information
The limited information we collect is used solely for:
- Authenticating your account and providing access to the app
- Processing in-app purchases and managing your coin balance
- Managing your subscription status and delivering subscription benefits
- Providing customer support when you contact us
- Complying with legal obligations
Data Storage
Local Storage: All your dream content, including text, images, tags, and analysis results, is stored exclusively on your device. This data never leaves your device unless you explicitly choose to share it through device features (like screenshots or backups).
Cloud Storage: We only store your User ID, coin balance, and subscription information on secure servers to enable account synchronization and purchase management across devices.
Third-Party Services
We use the following third-party services:
- Apple App Store: For payment processing and subscription management. Apple's privacy policy applies to these transactions.
- AI Services: When you use AI analysis features, your dream descriptions are sent to our AI service provider for processing. These descriptions are processed in real-time and are not stored by the AI provider.
Age Restrictions
Hynexis is intended for users aged 18 and above. We do not knowingly collect information from individuals under 18. If you are under 18, please do not use this app.
In-App Purchases
Hynexis offers two types of in-app purchases:
- Subscriptions: Recurring payments that unlock premium features. Subscriptions are managed through the App Store and follow Apple's subscription policies.
- Coin Purchases: One-time purchases of virtual currency used to unlock specific features. Coin balances are stored in our secure servers.
All purchases are processed through Apple's payment system. We do not have access to your payment information.
Data Security
We implement industry-standard security measures to protect your information:
- Encrypted transmission of data between your device and our servers
- Secure storage of account information
- Regular security audits and updates
- Access controls to limit who can view your account information
Your Rights
You have the following rights regarding your data:
- Access: You can view your User ID, coin balance, and subscription status within the app
- Deletion: You can delete your dream content at any time through the app's interface
- Account Deletion: You can request complete account deletion by contacting us
- Data Portability: Since all dream content is stored on your device, you have full control over exporting or backing up this data through device features
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of the app after changes are posted constitutes your acceptance of the updated policy.
International Users
Hynexis is available worldwide. If you are accessing the app from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
Children's Privacy
Hynexis is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.